Scam Alert – Do Not Use KeyMalaysia for eVisa Applications
I strongly advise against using KeyMalaysia (keymalaysia.com) for Malaysian eVisa applications. They misrepresent themselves as the official Malaysian Immigration website and mislead users into starting applications under false pretences. I began an application through their website, thinking it was official. When I asked their support if my Dutch daughter needed a visa, they said no—however, they later insisted she needed an approval letter and tried to charge me for her application too. Their fees are outrageous: Visa Fee: MYR 326 per person Transaction Fee: MYR 53.79 (5.5%) This is more than double the cost of the actual Malaysian government eVisa application, which is only MYR 126. Worse, although I did not complete payment or finish the application, it appears they locked my mother’s passport number, preventing me from submitting a legitimate application through the official Malaysian Immigration website. When I contacted the official eVisa chat support, they told me: "We regret to inform you that your application was submitted through a third-party website. We kindly recommend that you contact the Malaysian Immigration Department for further assistance." They also confirmed: "malaysiavisa.imi.gov.my is the ONLY official website, and visa payments are in MYR ONLY. The site keymalaysia.com is a third-party site that has scammed many applicants." I reached out to KeyMalaysia’s so-called customer support to request cancellation or removal of the application I started—but I never received a response. My application reference number, as they provided, is EV0521762CO. Bottom line: Avoid this website at all costs. It is a scam operation, overcharging, misinforming, and potentially compromising your ability to apply through the real government platform.