QC issue with Sizing - Runs small, very small
I like their designs so I ordered a few shirts in summer 2022. These must be coming from a factory offshore b/c it can take a month to get your product. The more important points is that unfortunately the actual sizes (on body) don't reflect what is printed on the tag. On my first order the sizes seemed "off." I made sure to wash in cold and tumble dry so they wouldn't shrink, but I shouldn't have to take such care with T Shirts. They fit really snug...like a size or two smaller than printed. Ultimately I was unsure if it was just a fluke so I ordered again in November 2022. On the second order, I've actually ordered an XXL shirts b/c the I needed a large. It was nuts when I took them out of the package and tried them on, those were tight. TWO sizes above what I expect to wear and they are still no fitting... I contacted customer service to tell them I ordered XXL MEN's (not boy or young adult or women) and received some justification about how nice their fabrics are. I responded this isn't about fabric weave or quality. It's a sizing issue. Something is wrong at their factory and/or QC department. They refused to take back the order and only offered a 50% credit on the order and said they notified the factory. So I'm left with shirts I can't wear. I won't be ordering from them ever again.