Fraudulently took money from me
I cancelled Dokan 2 months before the end of the first year. However, today on the anniversary of my purchase they have fraudulently taken money from me £503. And what's worse, they have put the payment through as an in-store purchase so from PayPal perspective this isn't a distance sale that I can trigger the resolution centre. They are also ignoring my requests for support, via email, online chat and support ticket.