For businessesSearchWrite a reviewCategoriesAbout
简体中文English

jennie saul

United Kingdom

1 Reviews
3 Reads
2 Useful

1 review

Huawei Technologies

Got my Huawei phone with my new 3…

Got my Huawei phone with my new 3 contract in Nov 2019. In Sept 2020 I appeared to be having problems with it..when talking to people on the phone, they were saying they couldn't hear me. long story short, it got sent off to the Huawei repair centre. Two weeks later they asked for £54 to repair the battery case. I paid. Then money got refunded to me. Then phone came back with one piece of paper: unable to fix. Despite numerous calls to Huawei who promise to ring back and then don't, the upshot today is that the phone's warranty is 'void' despite being less than a year old and there is nothing they will do. I'm on a two yr contract with 3 and the cheapest way I'm gonna get another phone with them (without resorting to buying a used phone via ebay or similar) is gonna cost me £360. Never again will I buy another of these bloody huawei phones. Rubbish service. I work in marketing and all I can say is that they're keen to get your money up front and then don't give a toss about decent customer service. Buyer beware.

2020-09-29Helpful 2