Great customer service
I would have given a 3 because the website recommended the wrong replacement plug and therefore I ordered and received the wrong plug for my laptop but customer service was great and sent me the correct plug with free shipping… and a label to send the wrong one back. All I had to do was pay for the difference in price. The no hassle customer service bumped it up to 5 stars. I also ordered replacement batteries and they work perfectly. I only order Dell laptops so this webstore has genuine dell parts. Will buy from them again.