Not as Good as you were years ago
I used to buy from you several years ago. You had an extensive selection which you still have. BUT, you also would let customers replace potatoes or a vegetable with another. You've eliminated this policy. Also, my husband dislikes mashed squash and rice which eliminates many of you dishes from my selection. The portions sizes are about the same size which in most cases is plenty for us. We've only eaten the meals a couple times since they arrived and can only say they are okay -- not exceptional as they used to be. We may look at you selections again and try more but still it's limited with not being able to change squash and rice in the meals. DELIVERY and PACKAGING: HORRIBLE. You used to delivery in those Styrofoam cartons which were light weight and kept the items frozen. I could barely get the huge cardboard box pulled from my porch into the house it was so heavy. The packing and whatever used in the box didn't keep the dinners 100% frozen like your former packaging. The dry ice was mostly melted and quite a few of the dinners were cool but not frozen like before. As I mentioned above I may 'try' one more order; but, I as a former customer can say your company isn't the same as it used to be. I would have (personally) preferred is your changes were due the high cost of production paying more for the dinners versus these changes you have made. If per chance this company was sold and the new owners changed the menu, at least from this former customer it was a mistake. Thank you for asking my opinion although I'm sure you won't be happy with what I've had to say. Linda S Reeger