Poor customer support and bad UI interface update
I recently purchased the lifetime version of texta.ai, and while I appreciate its features, I am disappointed with a couple of issues. Firstly, the account settings page consistently displays incorrect information for me, showing undefined NaN, NaN in all fields. This makes it quite frustrating to manage my account and update any necessary details. Moreover, I was expecting a new and updated user interface with the lifetime version, but unfortunately, it still resembles the old version. I recently had a disappointing experience with Texta.ai and I cannot recommend purchasing their product. Despite having a lifetime version of the product, I encountered an issue and reached out to their customer support for assistance. Unfortunately, their customer support was extremely poor. They failed to respond to my queries and did not provide any help in solving my problem. P.S. I still waiting to respond since few months ago, even if they will respond after this review the customer support is on efficient and only excuses. As someone who relies on efficient customer support, this was a major letdown.
