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Wendy Chen

Singapore

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If it works for you then it's affordable

I've tried it before.They came beautifully packaged.I didn't find it to be as personalised as another brand but it was an affordable way to try out personalised skincare. I loved the night cream. It kept my face calm and moisturised but others not so much.The day moisturiser and serum didn't exactly helped a lot in maintaining a clear complexion and I didn't see positive differences after using the eye serum. For the eye serum, i had a tough time getting it out.They followed up with an email asking about my experience, I tried to be diplomatic highlighting many of the strengths while providing areas of improvements. Unlike the rave reviews about reformulation, the reply was the formula will be tweaked in future purchases and that the ingredients in the eye serum were made of quality ingredients and how I should tried to get the serum out. It didn't work. Even after using it for a few months, it still have issues on it dispensing the serum. It was only after I posted my review on the Facebook that I was offered a reformulation. It didn't help that they removed the review section soon after. I gave up speaking to them and moved on to other products that worked better for me. Fast forward, I got tempted by their new products(constant ads) I clicked on it and saw that the review section have been revived and they added a review section in their website. I was tempted to get their products until I saw their responses to the less than stellar review. I would say go past the glowing reviews and filter on the less than stellar reviews to get a good gauge on what would happen should the products not work for you.

2020-10-17