Singapore
Received a defective item from the store. The item is worn, stained yet there is price tag on it. No quality check from their warehouse. Totally unacceptable. Yet have to write in to complain. This is the 2nd received defective product from the store. Will never purchase again from them. Expensive and no quality control.
Bought a pair of ballerina flat from them in 24th September 2024, wore the pairs for few times discover the front soles is opening up. Need to send back for repaired which it took 2 weeks to get it back. Amazingly the same problem happen again!! The pairs of Ballerina flat cost $79.00 and quality of it is super bad!!! Yet the customer service still can say they are giving me a FREE repairs service for this!!! which really unacceptable!!! - 12th Nov 2024