Refusing to refund my money unless I remove my review
After several emails back and forth which ended with, "with confirmation of this email, your money will be refunded". Their customer service rep Jiya stated that I would only receive my refund if I removed my review stating that they falsely advertise about being out of the US. I'm pretty sure that's illegal. If you look up their address, they are not listed as a company at the business center. And they only email me in the middle of the night. I am convinced they are a scam. I've reported them to the BBB with my email documentation attached. I advise you do the same if you've made issues with them as well.