I wish I read these reviews before I…
I wish I read these reviews before I place my order. I purchased on Sept 29th 2020. The email states it will take 8 to 12 days to be completed. I reached out to customer support on October 16th asking them to check my order. I am told that is it done and will be shipped shortly...a week passes and still no shipping confirmation. I email back with support and they said it is shipped and gives me a tracking number but it has not been scanned by USPS. It honestly should not take this long and when I ask for a refund they ignore that part and does not even address it. After back and forth I was able to finally get the refund. I have read other reviews of others who have signed up for their monthly service and haven't gotten their product and they were getting into the second month where they should be getting their second supply but haven't even recieved the first. I can't tell you about their product but their shipping and customer service could use some work.