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Haylee Dorado

United States

1 Reviews
1 Reads
0 Useful

1 review

Sitjoyhome

SitJoy.

DO NOT BUY FROM SitJoy. I spent over $1,200 on dining room chairs that were never delivered to my address. The delivery photo provided by the carrier clearly shows the boxes were left at the wrong unit. I submitted multiple photos of my actual door and unit number proving the delivery location did not match my address, yet SitJoy still refused to issue a refund. My order was also delayed by more than two weeks because the items were supposedly out of stock, despite being listed as available on their website. The worst part was the customer service. Instead of helping resolve an obvious delivery mistake, I was accused of fraud for disputing an order I never received. I paid for furniture I do not have, provided clear evidence that the delivery was made to the wrong address, and was denied any meaningful assistance. Based on my experience, SitJoy does not stand behind its customers when issues arise. I would never order from this company again and strongly recommend buying elsewhere.

2026-06-15