Appalling service on a commercial lift
Appalling service on a commercial lift. The engineers do not turn up when stated, the regular service visits do not go ahead and more dangerously, reports are incorrect. A report received stated a lift was safe to use, however, it had been noted as requiring urgent repair. If we had trusted the written report received we could have a serious safety issue on our hands. Repairs are charged for, then the same repair appears on the next service visit (was work carried out??). Constantly blaming other lift providers. Please, please avoid. How they are still operating is beyond me. Lengthy delays on replying to queries despite the huge annual contract fee. Extremely poor service.