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Kristy Marker-Cougill

United States

1 Reviews
3 Reads
1 Useful

1 review

Fr Dhgate

Website is a scam! Ripped off for over $600

Purchased a lot of 100 items from a seller. They sent me 66 of a counterfeit lower quality item that DID NOT match the photos or listing at all. I opened a dispute in which the seller stated to return and they would pay return shipping. Return shipping is actually reimbursement upon proof of actual amount paid to return. In my case it was $213.95 I had to pay OUT OF MY POCKET to return and have had 9 guarantees the seller will issue a refund of the $400 for the items, and $213.95 for return shipping. The return shipping tracking number had 2 tracking numbers. Usps throughout the US and then FEDEX overseas back to China. This seller REFUSED the package due to the import cost over 10 days ago. Due to this, the “analyst” will not communicate with me and no refund has been issued. I keep being given lies and excuses. I have provided accurate documentation of tracking numbers, screen shots, and even proof the seller stated they refused the package. No one will help me with this matter at all. I buy 2-3x per month from this site and this will end me ever purchasing again.order # 3247216349 my analyst was suppose to (guaranteed by customer service in fact) reach out to me and process a refund 4 days ago. Nothing- zero communication at all!

2020-10-30Helpful 1