I ordered two backdrop
I ordered two backdrop, one with shipping within 3-5 days as i wanted to be sure it arrived with lots of spare time for a specific job. It didn't arrive! Ive been emailing constantly but the only way I get a reply is if i forward the email trail back to the sales email not just reply. I've asked for both orders to be refunded as they wont arrive in time for when i need them. I've not heard anything so far on a refund. This morning I had an email saying my order has been shipped. It's totally pointless as ive had to order backdrops that will arrive this weekend! Thankfully it looks like I can open a dispute the my bank and get a refund that way, but its unessaceraly wasted time when its a simple action for the company to take.