Complain to your credit card company
I ordered over $100 worth of clothes from Roselinlin at the end of July, 2020. It was going to take 10-15 business days to receive them. At the end of that time I emailed the company after I hadn't received anything. They said due to Covid-19 it was taking more time and that I should be patient. When I did start receiving clothes it was one or two at a time instead of all in one shipment. I received jeans that were not what I ordered. Turns out the picture I saw on their website did not match the description of the item. The two items that I wanted the most were going to take another 10-15 business days. So they must have been on back order. I OPENED A DISPUTE AGAINST THEM WITH MY CREDIT CARD COMPANY. Roselinlin sent their supporting documentation which omitted the items they never sent but charged me for. They offered to refund me 10% per item if I dropped the dispute. I did not. All of the items I did receive were of very cheap quality. I DID NOT KNOW ITEMS WERE BEING SHIPPED FROM CHINA UNTIL I CONTACTED THEM. YOU ONLY GET 7 DAYS TO RETURN ITEMS.......TO CHINA..... ON YOUR OWN DIME. There is no mention of their location on their website. BOTTOM LINE: I will never order from them again. I persisted with my credit card company and finally they refunded most of my money. I URGE ALL DISSATISFIED CUSTOMERS TO FOLLOW UP WITH THEIR CREDIT CARD COMPANIES BECAUSE THE MORE COMPLAINTS THEY GET THE MORE INCENTIVE THEY WILL HAVE TO INVESTIGATE ROSELINLIN. I learned the hard way to always look up reviews for a company and find out where they are located before doing business. I suggest you all do the same from now on.