No support
Not even a year after buying their Steam Machine SN970, the machine would refuse to run any current version of Linux and needed a BIOS update. I emailed them and this is what they replied to me : "There's no updates made to this old product which had EOL for years". The product had been released 14 months earlier. This company doesn't support its hardware. That computer also fried itself after 3 years. I came back home one day to find that it would not turn on. There is a spot on the computer that was very hot and it would get hot from just having the power plugged in. I never had a computer fry like this one did. AVOID.