Customer service respone
I was disappointed with the “supervisor’s” response to my complaint. The proof for the envelope I had 123Print print did not show any target points. The envelopes did. What the supervisor saw on his screen was not on mine, namely “print safe area.” I believe the envelopes were poorly printed. He disagreed and said it was my fault for not expanding the size. I did expand the size to where the targets were not on the proof. How was I going to assume they would be on the envelope even though they were not on the proof before printing?