TOTALLY DISHONEST COMPANY - DO NOT USE
I purchased 10 sessions for my son. He was finally matched with a tutor. She looked at his lesson and said she didn't have time for it. She told him to call the help desk. I CALLED the help desk. What tutor tells a student they don't have time to help? The second tutor looked at the assignment and said he could help but my son would need to Venmo him payment!! By this time it is nearly 9:30PM and the lesson was due at midnight. The tutor proceeded to tell my son not to use HeyTutor, but to just get in touch with him instead, and it would be cheaper. I called HeyTutor to complain I specifically told them not to allow the tutor to contact my son again. Guess what?? The tutor started calling him. Harassing him! My son blocked the tutor. I have yet to get a refund from the company or the tutor! DO NOT USE THIS COMPANY. They are not reputable, or honest, or forthcoming.