Not that interested in Customer Service
This was the 2nd item I ordered from Elegatto as I had been impressed with the 1st order. The 2nd order arrived and it had imprefections in the finish. I sent an email to their support email address and heard nothing. I would expect much more from a company clearly pitching to the premium end of the market. Upon reflection I shouldn't have expected anything less, as that's all I got. My recommendation is look at other options.