Customer Service is not fantastic
I purchased a rugged phone and at first attempt of use, I noticed it was very laggy, apps crashed all the time, and apps only worked after trying to open them 3rd of 4th time. I have contacted support to return the phone and get a refund as it was not functioning properly. After one response from them asking for details around my issues and after I had replied, they have just disappeared of the face of earth. No the best experience, must say.