Best Shopping Experience and Best Bike
When I purchased my Firmstrong bike I had a unique experience where I had a lot of gift cards to use. The customer service person over the phone was extremely patient and went above and beyond to help me even took time to find if the bike I really wanted was in stock even though it said sold out. She called right back and informed me there was 1 left. Cashing in the gift cards took a while but she was a great sport and made the experience fun. Once I received the bike it was easy to put together and honestly, it's been the best bike I ever had.