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vanessa Shaw

United Kingdom

2 Reviews
3 Reads
1 Useful

2 reviews

Miniso

A warning to anyone wanting to order…

A warning to anyone wanting to order from the miniso website. If you receive damaged or missing items, there is no customer service to help you. Emails and phone calls go unanswered, voicemails are ignored. I ordered an item which arrived damaged a month ago now and I have still yet to receive any form of reply from anyone at miniso!

2025-06-22
Miniso

Nonexistent customer service!

Placed an order online and one of the items came damaged. I immediately took a photo and sent it to customer services. It's been a week and after another email and a phone call, no one has responded to me. If I'd known that they would ignore you if you have any problems, I wouldn't have bothered

2025-05-31Helpful 1