SHAME ON YOU CHIME
SHAME ON YOU CHIME! AFTER BEING A LOYAL CUSTOMER FOR MANY YEARS YOU TELL ME YOUR CLOSING MY ACCOUNT. CALLING YOUR CUSTOMER SERVICE ASKING WHAT I DID THE AGENT COULD NOT TELL ME. ASKING FOR A SUPERVISOR SAID THE SITUATION DID NOT WARRANT IT. KNOWING I DIDN'T DO ANYTHING ILLEGAL OR WRONG TO JUST SHUT MY ACCOUNT DOWN WITHOUT EXPLANATION IS COMPLETELY WRONG. AT THE VERY LEAST A CUSTOMER FOR MANY YEARS DESERVES AN EXPLANATION AND A PROCESS TO CLEAR THE MATTER UP. YOU'RE ADVERTISING PUSHES CARING FOR YOUR CUSTOMERS BUT YOUR ACTIONS SHOW THEY ARE JUST A NUMBER TO YOU. IT'S MY HOPE OTHERS SEE THAT AND REALIZE YOU DON'T LIVE UP TO YOUR ADVERTISING....