I ordered a blonde wig 2 weeks ago, I received a red highlighted one
I ordered a blonde wig 2 weeks ago, they failed to send me an online receipt and had forgotten my order until I contacted them, it arrived yesterday 29th September 2023, when I opened it, instead of what I ordered there was a mainly red highlighted wig with a few blonde highlights, the picture and description of the wig I ordered was light blinde with lightish brown streaks, it was mainly blonde, they have not responded to the many emails I've sent them, asking for a return address and refund, which I'm cross about, I have a small Buisness and my customers always are replied to and are top priority, I'm very stressed, and if I do not hear back today on Monday I will be contacting my bank to recover the money from them, the last thing I wanted to do was put a bad review up, but will take a massive zpolagy for me to take this down