When it works, great, but too unreliable.
When it works, it’s fine, but connectivity just too unreliable & agents slow to resolve. My eSIM just stopped working a month ago, got that going again albeit quickly, then it stopped working on my wife’s iPhone yesterday … that took overnight to resolve… then mine suddenly stopped working today. Waited over an hour for an agent to address. Real frustrating experience to then have this back ‘n forth with agents…and U need WiFi connectivity …toggle this…switch that off…then on…then reboot phone…etc etc … and each agent has a different set of actions for the same issue..which also differs from the FAQs. Hours tick by. Lost the will to live and switched to another provider. Me thinks their systems are flakey. Interestingly, they only prompt a trust pilot review when all goes well; otherwise silence.