I placed my order with Take Journey on…
I placed my order with Take Journey on October 2 and the experience has been extremely disappointing. I contacted customer service several times, but every time I received the same generic reply without any real update or action. My package has been stuck in Rotterdam for more than a month after arriving from the United States, and all I keep hearing is the same excuse about delays. There is no transparency, no clear timeline and no sign of progress. At this point it feels like the company is not taking responsibility for the issue at all. I expected a much more reliable service. Based on my experience I cannot recommend ordering from Take Journey.