Customer Service matches the excellence of the products!
I've been using MacX Video Converter Pro for years and enjoying the ease and proficiency of its operation. I also have the DVD Ripper Pro. I recently had to move the applications from an old, obsolete Mac to a new one. I'm not computer savvy, so contacted customer support (Adam), but didn't comprehend his reply. After asking again, Adam supplied the details that made it very easy for me to switch and install. His gracious and immediate response should be a model for Customer Service reps everywhere.