I would not rate at all! SCAM
I would not even give a 1. STAY AWAY!!! I ordered on 6/24/2025 and paid an extra 13.46 for 10 day delivery. On July 4, 2025 no package, tracked the package and found that it was at the dispatch center. I thought okay, it is the holiday, no big deal. 7/10/2025 I find that the tracking status had changed to insufficient address so I contacted Alanduo support. They sent me an email with a link to post office to find my package and wished me luck. They were not willing to help search or do anything. That is what they consider good customer service noted on their website? 7/17/25 The insufficient address THAT THEY PLACED TO THE PACKAGE FOR SHIPPING was already sent back to dispatch by the time post office found the missing package. At this point I emailed Alandou support back and informed them of the status of my package with a picture of the label showing that THE MISSING ADDRESS WAS THEIR DOING and the package was on its way back to them. I received a response today saying the package was destroyed and they will “as a courtesy “ refund 1/2 of my money!!!! THIS IS SCAM, PROBABLY LEFT THE ADDRESS OFF ON PURPOSE!