KGKGORGE★★★★★
Poor quality, lies and manipulation
Poor quality product. When I inquired they agreed to ship replacements, but only if I remove my bad review. This is why they maintain a relatively positive online reputation when they are little more than scammers. They told me that they had shipped replacements and asked that I change my review, but when I called their bluff, it turns out they had not shipped anything. They simply tried to manipulate me into withholding the truth about my experience. I'd rather lose the money than be manipulated by liars.
2023-08-22Helpful 1
4W4wheelonline.com★★★★★
Buyer beware
I ordered a set of vision wheels from them. The wheels came and two of them were damaged. One from shipping and one has a significant defect in the machine finish. During this time I decided to lower the car and needed a narrower wheel anyway. So I submitted a return request for the two damaged wheels and ordered two more. When I called to check the status of the return request, the guy I spoke to was incredibly rude. He was condescending and just talked over me. They gave me the runaround always telling me that the returns guy was out and to call back next week. When I finally talked to the returns person, he was nicer, but also didn’t help. They told me that fedex would be by to pick them up, but provided no time frame or documentation. So I was instructed to just leave them outside for FedEx to pick them up. After several days I called back and got the runaround again. They are either completely incompetent or intentionally deceitful. Either way, I regret doing business with them. As a business owner, I know that this sort of poor customer service is not how you succeed long term or grow your business.
2020-12-03Helpful 1
