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Eric Boyd

United States

1 Reviews
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1 review

Heytutor

Terrible tutoring company, it's been two weeks since we asked for our refund back

HeyTutor was incredibly disrespectful to our family and lied constantly about their program. We were looking for tutoring in Python, and we're told by heytutor, that they would connect us to a tutor who has extensive knowledge on python programing language. When we had our first tutoring session, it was a tutor who taught C++, who had now clue how to even read python. We called them, and they said they made a mistake and would add a new tutor in two hours. Three days later no tutor, and my son scored horribly on his project. I called back for a refund, and they never issued me a refund, even though they said they give refunds for unsatisfied customers. We didn't even use 1 hour of tutoring. It's now been two weeks since we asked for our $1,500 refund, still haven't received it, nor do they want to answer our requests. Our bank has been notified of this situation and this companies vile behavior. Sad it had to comes to this.

2020-12-18