This is a Chinese company, be weary
This is a Chinese company, projecting as a US one, that sends AI responses for customer service posing as a real person, and English. Ordered two quilted hand bags on 12/9, two weeks later the AI response was they were hand crafted, HAHA, and quality control is taking extra days...ha...right. Tracking now shows that flight from China never left until 12/31, so at least there's that, but these were supposed to be Christmas gifts. We'll see what arrives but at this point I will never order anything from this company again. Be weary.