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Blakeley

United States

1 Reviews
0 Reads
1 Useful

1 review

PROVEN Skincare

Sketchy company

Sketchy company. Beware of their positive Facebook reviews. They just delete any comments from dissatisfied customers to make it look like all customers are happy. The products were good. But the customer service is absolutely terrible. Their advertised shipping and response times on their website are highly inaccurate. Icing on the cake: when I reached out on Facebook to provide some polite feedback on my disappointment with the shipping and response times and a malfunctioning face cleanser dispenser, they replied with a lie regarding my order and then when I caught them in their lie they deleted my comment and blocked me. Super sketchy. Side note: prior to the Facebook sketchiness and them straight up lying, I would have rated them as a 3 because the products were nice, but my issues were just with the slow orders/ responses and the customer service. But the lying/blocking pushed me to a 1 star review

2020-12-10Helpful 1