Huwawei are the worst company ever for customer service
Huwawei are the worst company ever for customer service, both with on line chat and in person talking to them. I bought a tablet and whilst they have agreed to take it back, I have spent over 7 hours trying to get them to pick it up - 3 failed collections from DHL (who you cant contact by phone), advised by Huwawei to take it to DHL (I dont drive and they are at least 7 miles away!). I have been told different things from different staff. I have been told to be more patient when I have complained that the delivery is overdue! Their chat bot facility cuts off after 10 mins. They have escalated reluctantly to their comms department and I have no idea when or if they are going to contact me again! Meanwhile I am out of pocket and feel that they are scam artists - do not buy from them!