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customer

United Kingdom

1 Reviews
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1 review

BLACK BY BLUE BRAVE

Extremely bad service…

The delivery was just dropped on my doorstep. Which obviously went missing as I live on a busy street near a city center. Then they bounced me between themselves and the courier everi. Not dealing with the issue it's took more than a week to only be offered a replacement. Which won't arrive in time for my daughter's birthday. Very bad customer service. No phone contact everything done via email which take sometimes more than 24hrs to be responded to. If they had resolved promptly I wouldn't have minded the loss. They and everi could have communicated between themselves to ensure better service. Instead they both acted badly. Not cheap should never have just been dumped on the doorstep. Not good

2026-05-09