I would give them zero stars if it was…
I would give them zero stars if it was an option. No where before the payment page or even during payment do they mention they’re based in Singapore, eventually I had to pay 60% of the original price (!SIXTY!) for customs and taxes, partially because they promise a two day response time but took much longer to answer making the postage situation more and more expensive. There’s no way to contact them besides email, which as I just said takes a long time and makes you utterly dependent on their speed. Wrote them several mails explaining what I object to (the completely untransparant way they run their company in which they basically expropriate the costs of their location to their customers without being upfront about this), with no real response besides a copy and paste of their previous response which is a copy and paste of what a robot would respond to an inconvenience. Now I’ve basically spent 40 euros on a pair of earrings that I haven’t yet seen or touched yet that were supposed to cost 19 euro, or 25 including service costs and shipping costs. Also to my repeated suggestions (for future customers) to mention these hidden costs before paying or on the payment page like I have seen other companies do they did not respond to. I can only advise you to either not buy from then or be careful when dealing with this company, I feel cheated and scammed.