Misinformed or lied to????
Customer service rep was great. My problem is I was quoted a number for resolving my debt. When I requested a payoff amount it was $1000 more than what I was quoted for a total when I enrolled. The problem is I’ve been enrolled in program for 15 months already so what is actually being asked if me is to pay a total $9000 more than what I was originally quoted and what is in the contract.