AVOID AT ALL COSTS
We instructed a company called Millennium Legal, whose reviews are positive and they seemed professional! As soon as we paid the instruction fee communication started from Ross Coates solicitors! A straight forward no chain house purchase with a mortgage offer in place took 8 months!!!! Throughout that time there was a huge lack of communication, mistakes made on legal documents, us having to liaise with mortgage companies, the sellers solicitors etc ourselves, missed and lost vital emails and documents, and plenty more. We completed 10 days ago, and our mortgage, estate agent fees, help to buy loan and proceeds have still not been paid. We have called hundreds of times with no answer, send tons of emails with no response, and no where closer to getting an answer on where the best part of £300k of our money has gone. We have contacted the SRA who are now investigating this firm and also contacted the police. We are not the only ones experiencing this, so should this also be happening to you, contact the SRA directly to report so they understand the severity of this situation. When we DID manage to get someone on the phone, they denied all knowledge of the situation and hung up on us. Please do not use this company. If I could give 0 stars I would.