no return if product is non functional .. frustrating experience
It’s absolutely worst experience. Bought lawn mower from Moglix which was not functional so informed Moglix and even cross checked with supplier whether it can be repaired at local level. As per their policy return request will be considered when u give all requested details within 7days from day of delivery and not when u raise request for return. My request for return raised and additional photos they needed to complete request which was tough when it’s located 400kms away and still arranged all requested photos . They confirmed on mail about return pickup but refused to pick up saying it’s not serviceable area. While purchasing area is serviceable but while returning its not.. aThey are big cheater. Beware of Moglix .. buy from it if u want frustrating experience... As vender who supplied product assisted well to check all technical issues and confirmed to return the product..