Please give me a refund...
I tried their free 3 days trial premium subscription for school purposes using my gcash account and forgot to cancel it. My balance in gcash was automatically deducted 1200 pesos. I requested a refund but there were no replies. I badly need the money for my grandfather's medication and we are financially having a hard time due to the pandemic. Please grant me a refund. 1200 pesos is a BIG amount, can't you see that I used the free trial because i have no money to pay for a subscription? And now you can't give me a refund even if i didn't used the offers and services of the subscription? The 1200 pesos is for paying bills and not for a subscription. I beg you please give me a refund, my family is poor and I'm using your application for my studies in order to pass... Thank you and have a nice day.