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Sandra Ward

United Kingdom

1 Reviews
1 Reads
0 Useful

1 review

Kentfaith

I notice that there are more customers…

I notice that there are more customers that have had the same problem as me. I ordered a tripon/monopod from this company. I waited a while for a delivery and notification of delivery and eventually used their tracking system again to see where my order was. The tracking stated that they had delivered two packages on different days. However, I had no notification of a delivery or who was delivering my order - no date to expect, nothing. Basically, I have not received the tripodmonopod which I paid 98.99 for. When I contacted the company they refused to issue a refund and said nothing about replacement good or comment on non-delivery. They offered me a 5% refund. I have emailed back stating their offer is not acceptable and to either deliver the goods or refund me in full. I have had no response as yet. I am very upset to see that I am not only person that they appear to be conning people out of money. And, yes, if you have money to throw away, this seems a good company to be able to do that!

2021-05-20