Lost order…
My parcel was lost in the post over Christmas! Contacted customer services and they replied promptly that they were sorry but should be with me in 5 days . Still no parcel but contacted me again and sent me out a new order! I am giving 5 stars as they kept me informed all the way and I have to say I will order again as I love their products and fantastic customer care! These things happen but they did their very best to help! Always a free sample with order as well! Great company! Thanks