I ordered a costume over a month before…
I ordered a costume over a month before I needed it. It said it would be here "guaranteed to ship in 24 hrs" and never came. 3 weeks went by and I emailed asking about it and they said it's in route. It showed up the day AFTER I needed it (over a month after i ordered it) and I had to purchase something else last minute. I emailed them and they refused to refund me unless I sent it back but it was $200 to ship a $70 costume back. They refused to send me a return label and when I asked to speak to someone else they stopped responding. The costume itself was very cheap and ugly and didn't look like the picture either. So glad I went a different route with the costume but really pissed i waisted $70 and they refused to make it right when it was their mistake.