Not easy to work with.
I usually don't waste time doing reviews but my experience with this company has been terrible. First of all I created an account and placed an order, I faxed the RX and provided the additional information about the height and weight they asked for....then I got a notice that my order was canceled because they didn't get the prescription. When I inquired about why they canceled they said they needed the script faxed directly from the provider. So then fast forward a day I got an email saying the script was ready and to place my order. I can't see the script that was submitted and I couldn't do anything with my canceled order so I put in a new order. They then proceeded to cancel my order another 3 times for mismatches on what the DVM wrote vs the order I placed. They have no process to just communicate the product I should have ordered based on the prescription nor did they ever email that I need to change my order they just canceled. The basic product was right every time but they canceled for the MG then for the fact I didn't pick the ER extended release tab as it was written on the RX. There is no way to edit a canceled order and they don't just inform you that the prescription they got is a little different and have you edit it they just send you a canceled email and then a second canceled email that tells you why. This is not a company I will do business with going forward. To many competitors that make it easy for the customer.