Against my better judgment I bought a…
Against my better judgment I bought a bra from this company. Immediately they took more money from my account than the checkout amount. I complained within seconds and asked to cancel the order. They did not cancel my order but adjusted the amount taken from my account. The product, a bra, arrived. It is a bad fit. I requested to return the item. They emailed saying they need to see a photo of the problem /issue with the bra. How is one supposed to do that apart from sending a photo of yourself in a badly fitting bra! I did take a photo of the bra but not with me in it and my reply was we will refund £2 as you haven’t shown what is wrong with the product! This is not legal with online purchases. I suggest DO NOT BUY FROM THIS COMPANY WHO HAVE ZERO CUSTOMER SERVICE OR ETHICS. They are selling cheap products and hoping we just accept the £2 refund offer!