Sizing issue
We ordered two dresses for my bridesmaids at separate times as we loved the first one. A size 20 was ordered and a size 16 arrived. When we emailed and told them that this had happened, we were told that the sizing on the website had changed and the size 16 was now the measurements of the 20. Although clearly not as the sizing did infact fit a friend of a size 16. Was told that they could offer a £25 refund and to keep the dress, or send photos and return the dress (at our expense) for them to decide whether a refund/exchange could happen.