Needs to work on communication.
Was quick to acknowledge order and pull money from my PayPal account, but no updates or tracking info. It wasn't until I called that I found out product had shipped. This is a issue since it is being delivered to Chicago where porch pirates are commonplace I need to know when it's going to be delivered. Customer service was nice after they called me back, and was able to provide a tracking number, but wasn't able to update my account info to show the purchase. This review is only for their system since I have yet to receive the actual product yet.