Terrible Refund Policy and no Refund Actually Issued
Their refund policy is vague on the website and they don’t tell you how to request a refund. I emailed customer support and it was routed to a personal Gmail address. As one other user mentioned, if you want a full refund you will need to ship it back to China and not from the California address it came from. You may as well take the partial refund they offer the second time around, but good luck even getting the refund. I can’t get a response. I ordered based on their size chart, but the clothing I received was about two or three sizes too small. I wasn’t expecting quality clothes, but they were so cheap they didn’t have a bar code or style tag. Just a pair of pants thrown in a bag. Please don’t order from this site.