AutoGenerated Service doesn’t work
I was initially happy with my experience with Proven during the initial trials of their products and working online to get my products. I was receiving consistent communications email and was walked through how to update the regiment as needed. I had a few complaints with the initial products (smell, tint of moisturizer) and updated my regimen based on directions received. Unfortunately by doing that I received double product and charges on the next cycle. Proven does not refund and their service responses always seem auto generated. I decided to cancel my membership as I don’t need to hassle with poor service and online systems to get good product.