Communication
You could do better communicating with the customer. You in formed me you were out of stock on an item but the follow up was delayed to the point of being non existence. I'm still not sure of what's on the order. I have emailed a couple of times with no responce. In the past you were good about keeping me informed. Not sure why the difference now. It's still good because I placed another order today. But I am a little concerned. order # MT59256. Let me know Chuck